The Peace Garden Group connected their existing Lodge in Grootfontein to their new CRO (central reservations office) at their head office in Windhoek.
Blue Whale acquired CiMSO’s INNkeeper, STOCKmanager and RESTaurateur solutions with touch- screen points-of-sale. Staff received extensive training to facilitate best-in-class service delivery to their esteemed guests.
AfriSki is a luxury resort which caters for sport & outdoor enthusiasts as well as families and corporates. Afriski provides ski-rental, ski-school, restaurants, bars, conferences, mountain biking, 4×4 trails, fly-fishing and hiking… all at 3,222 meters above sea level.
This brand new modern and stylish hotel is a truly unique experience, catering to the needs of travel and business professionals who demand a luxurious city-hotel experience.
This luxurious property was looking for a single integrated management solution which would remain fully operational despite the internet failing. After due investigation, they selected the CiMSO ERP software suite.
Gondwana Collection provided CiMSO training to over 300 employees at their 28 resorts in Namibia
During the first week of September CiMSO exhibited and successfully engaged with prospects at the annual FHT Expo in Bangkok.
CiMSO’s INNterchange product empowered White Pearl Resort to interface their INNkeeper customer data platform and CRM to the Intelity application.
CiMSO’s Chief Information Officer, Andrew Marshall, addressed the Thailand Hotel Association in Bangkok on the solutions offered by CiMSO’s next-generation technology and how it improves service delivery and resolves operational challenges. He discussed how the hotel industry is fundamentally dissatisfied with the effectiveness of current fragmented technology options. By implementing customer-centric, next-generation systems, and by developing core competencies, the industry is able to improve customer service delivery.