Inclusive Tourism

A Lucrative Opportunity for Inclusive Tourism

7th May 2024
Thomas Davidson

The African tourism industry is on the brink of a significant shift as experts highlight the untapped potential of inclusive tourism. At this year’s Africa Travel Week, a diverse panel of advocates, experts, and tourism suppliers discussed the economic benefits that travellers with disabilities can bring to the continent, emphasizing that inclusive tourism is a billion-dollar industry that Africa can tap into.

“The onus is on property owners to make their facilities as accessible as possible.”

– Tarryn Tomlinson, CEO of LiveAble
Inclusive Tourism

Tarryn Tomlinson, CEO of LiveAble

The Economic Benefits of Inclusive Tourism

Travellers with disabilities often spend more, travel with companions, and stay for longer periods, making them a lucrative market segment for the tourism industry.

As the world’s population ages and the number of people with disabilities grows, the demand for accessible travel is expected to increase.

Overcoming Challenges

Despite the potential benefits, there are unique challenges that travellers with disabilities face, such as a lack of information about accessible amenities and physical barriers that limit their ability to fully enjoy their travel experiences.

To address these challenges, it is crucial to engage with travellers with disabilities to understand their needs and incorporate this into marketing strategies to attract them to accessible properties.

Cimso software

Success Stories and Best Practices

Destinations and businesses that have embraced inclusive tourism have seen positive results. For example, the City of Cape Town’s ‘Limitless Cape Town’ initiative includes features like braille QR codes at street art and audio options on the tourism website, appealing to all travellers and showcasing the city as a welcoming and inclusive destination.

The African tourism industry has a significant opportunity to tap into the billion-dollar inclusive travel market. By overcoming challenges and learning from successful initiatives, Africa can become a more inclusive and welcoming destination for all travellers, driving sustainable growth and economic benefits for the continent.

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