Support


CiMSO Business Solutions Network

The CiMSO business solutions network delivers a range of specialised professional services, including distribution and deployment of CiMSO software and ongoing maintenance of secure customer data platforms, in compliance with our ISO90001 compliant Quality Management System. Services include:

  • Project management – development and deployment using PRINCE II methodologies
  • Data transfer - data analysis, data export and import and data audit services
  • Installation – platform validation, environment preparation and system installation
  • Software development - ongoing system enhancements with biannual releases
  • Configuration - best practice processes and governance strategies
  • Training - syllabus based training with certification listed on an international register
  • Support - service level agreement (SLA) with 24/7 emergency support
  • System Audits - SAS70 aligned service audits and forensic investigations

Please direct enquiries to Contact Us > CiMSO Network or e-mail: marketing@cimso.com 


Service Level Agreement:

CiMSO’s License Upgrade and Service Level Agreement (LUSA) offers the following:

  • All future upgrades to their programs - no unexpected, non-budgeted software upgrade expenses
  • International call centre and local help desk support - on demand without invoices or charges
  • Emergency support when you need it - 24 hours a day, 365 days a year
  • On-site consulting, training and support services - at specially discounted service rates

Download Applications:

LibreOffice
Click here to Download LibreOffice.
Adobe Flash
Click here to Download the latest Adobe Flashplayer.
Paint.net

Click here to Download Paint.net.

FileZilla
Click here to Download Filezilla
AnyDesk
Click here to Download AnyDesk from the AnyDesk website.
Advanced PDF Utilities
Click here to Download Advanced PDF Utilities Free.
7ZIP
Click here to Download 7zip from the 7zip website.
Adobe Reader
Click here to Download the latest Adobe Reader.

CiMSO Policy Documents

License Agreements and Policy Statements

CiMSO Corporate Profile – Brief 2021

Corporate Profile Brief

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CiMSO Corporate Profile - Detailed 2021

Corporate Profile

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Conditions of Trade

Conditions of Trade

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Hardware & System Specifications

System Specifications

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Policy on General Data Protection

General Data Protection

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Policy on Donations to Non-profit E’prises

Donations to Non-profit

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Web Conditions and Privacy

Web Conditions and Privacy

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Confidentiality and Non-disclosure Agreement

Confidentiality and Non-disclosure

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CiMSO Privacy Policy

Privacy Policy

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Software License Terms

Software License Terms

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Policy on Quality Management

Quality Management

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Product Brochures

An information brochure is available to download for every software product. Select the software below:

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CiMSO Software Support


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