Hotelier Indonesia Article

Club Software case study at top International Golf Club, published

29th May 2023
Johan Marais

CiMSO’s Golf & Club ERP solution is profiled in Hotelier Indonesia Magazine’s current Golf Edition ’23. It is a club software case study of the system’s use at Singapore’s internationally acclaimed Sentosa Golf Club.

The solution by CiMSO Group is viable for clubs throughout Asia, Africa, EMEA, Oceania, and the Americas. The full article is published in Hotelier Indonesia Magazine

The report, in summary, discusses:

Streamlining Operations with CiMSO GOLFmanager and ERP

Sentosa Golf Club in Singapore is renowned for its two championship courses and world-class facilities. To elevate their member and guest experience, the club sought a comprehensive golf management system to handle various operational aspects efficiently.

Seamless Tee-Time Management

CiMSO GOLFmanager’s intuitive interface allows the club to manage tee-time reservations efficiently, ensuring a seamless experience for members and guests. The software enables golfers to book tee times online, reducing manual efforts and enhancing convenience. Additionally, the system optimizes scheduling to maximize course utilization and minimize conflicts, resulting in a more efficient and enjoyable golfing experience based on club rules.

Integrated Point-of-Sale (POS) Functionality

Sentosa Golf Club utilizes CiMSO’s integrated GOLFmanager with CiMSO’s POS system, enabling smooth and secure transactions across the facility. From pro shop purchases to F&B services, the software seamlessly handles transactions, simplifying accounting processes and eliminating errors. The integration also provides valuable insights into customer preferences and spending patterns, empowering the club to tailor their offerings accordingly.

Member Management and Communication

CiMSO ERP software offers a comprehensive suite of member management tools, empowering Sentosa Golf Club to communicate effectively with its members and enhance engagement. The system allows for personalized member profiles, tracking membership information, and managing subscription renewals seamlessly. Automated email notifications, event reminders, and newsletters keep members informed and engaged, fostering a more robust community within the club.

Data-Driven Decision-Making

With CiMSO GOLFmanager’s robust reporting and analytics capabilities, Sentosa Golf Club gains valuable insights into its operations, member preferences, and financial performance. The software generates detailed revenue, utilization, and customer demographics reports, enabling data-driven decision-making. These insights help the club identify areas for improvement, optimize resource allocation, and enhance its overall business strategies.

Enhancing Guest Experience

CiMSO GOLFmanager software enhances the guest experience at Sentosa Golf Club. Through the integrated solution, guests can conveniently book tee times, access information about the course, and receive personalized recommendations. The software also enables the club to offer tailored packages, including stay-and-play options with partner hotels, creating a seamless and memorable golfing experience for visitors.

As the golf industry embraces technology, the CiMSO ERP software solution stands out as a game-changing solution for golf clubs seeking to enhance their operations and provide unparalleled experiences for their members and guests.

Contact Us

CiMSO supports clients transitioning from fragmented legacy software systems to integrated ERP solutions. CiMSO also manages the successful deployment of new methods in compliance with their ISO90003 Quality Management Systems and PRINCE II project management methodologies.

Don’t hesitate to contact one of our offices or Value Added Reseller for more information on CiMSO’s Integrated ERP Software Suites for Hotels, Lodges, ResortsClubsTimeshare, and Leasing management.