![Image](https://www.cimso.com/wp-content/uploads/2020/11/Gen-z-walking-in-road.png)
Get ready…here comes Generation Z!
Just when you thought you had millennials figured out, along comes Generation Z. According to research, they will make up 40% of all customers by 2020. They are born between the late 1990s and early 2010s and are the most ethnically diverse and digitally savvy generation in history. They travel an average of 29 days per year, enjoying sight-seeing which is typically off the “beaten” path.
Generation Z is digital natives and mobile-first. Being mobile-friendly isn’t all that matters – as digital natives they know a good user experience when they see it. With the help of CiMSO’s INNterchange product, you can exchange data with different mobile devices – a sure way to reach and accommodate your mobile client base. CiMSO’s ACTIVities product allows various experiences to be loaded, scheduled, offered and added to their guest folio. ACTIVities handles various levels of detail, based on your requirements, such as staff and seating for vehicles, vessels and craft, with customizable time-slots and billing directly to guest booking folios.
![Cimso software](https://www.cimso.com/wp-content/uploads/2020/11/INNterchange.png)
According to a blog by Guthrie-Jensen, 72% of gen-Z’s expect customer agents to already know who they are and what their experience preferences are.
An integrated CRM system such as CiMSO’s CLIENTmanager, with client identification, demographic profiling and preference history will help hotels, resorts, lodges and clubs to address gen-z’s individual expectations.
For more information on hotel management software and CiMSO’s INNterchange and
CLIENTmanager products, please visit: wordpress.cimso.com
![Featured image for “GOLFmanager – Refining Management & Elevating Operations”](https://www.cimso.com/wp-content/uploads/2024/06/side-view-man-grassy-golf-field.jpg)
GOLFmanager – Refining Management & Elevating Operations
![Featured image for “CiMSO Live 2024: Fostering Community, Shaping the Future.”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-live-namibia.jpg)
CiMSO Live 2024: Fostering Community, Shaping the Future.
![Featured image for “Bioaroma île Maurice Selects CiMSO ERP Software”](https://www.cimso.com/wp-content/uploads/2024/07/Bioaroma-ile-Maurice-selects-Cimso.jpg)
Bioaroma île Maurice Selects CiMSO ERP Software
![Featured image for “Claim Your Free POS License for Restaurant or Retail Establishment Before 1st October 2024!”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-pos-restaurant.jpg)
Claim Your Free POS License for Restaurant or Retail Establishment Before 1st October 2024!
![Featured image for “CLUBmanager | Elevating the Golf Club Experience”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-golf-club-membership-uplifted.jpg)
CLUBmanager | Elevating the Golf Club Experience
![Featured image for “CiMSO Asia Celebrates Hiroshi Tai on Historic NCAA Championship Win”](https://www.cimso.com/wp-content/uploads/2024/06/Hiroshi-Tai-4.webp)
CiMSO Asia Celebrates Hiroshi Tai on Historic NCAA Championship Win
![Featured image for “Introducing KU Home @ Kasetsart University, Bangkok”](https://www.cimso.com/wp-content/uploads/2024/06/kasetsart-KU-Home-e1721068805563.jpg)
Introducing KU Home @ Kasetsart University, Bangkok
![Featured image for “DOCmanager: Streamlining Document Management”](https://www.cimso.com/wp-content/uploads/2024/06/DOCmanager-document-stack.jpg)
DOCmanager: Streamlining Document Management
![Featured image for “That’s a Wrap! | Indaba 24′: Insights, Opportunities & the State of SA Tourism”](https://www.cimso.com/wp-content/uploads/2024/06/1000010949.jpg)
That’s a Wrap! | Indaba 24′: Insights, Opportunities & the State of SA Tourism
![Featured image for “GOLFmanager: The Ultimate in Integrated Golf Estate Management Software”](https://www.cimso.com/wp-content/uploads/2024/06/back-view-male-golfer-swinging-golf-club.jpg)
GOLFmanager: The Ultimate in Integrated Golf Estate Management Software
![Featured image for “Africa’s Tourism Sector Revives with UN Tourism’s Strategic Priorities”](https://www.cimso.com/wp-content/uploads/2024/05/Africa_Tourism.jpg)
Africa’s Tourism Sector Revives with UN Tourism’s Strategic Priorities
![Featured image for “Positive Growth for SA Tourism”](https://www.cimso.com/wp-content/uploads/2024/05/SA-Tourism.jpg)