![cimso business solutions](https://www.cimso.com/wp-content/uploads/2016/04/founder-1.png)
Interview with CiMSO INNkeeper founders
Following on our previous interview article, we continue to ask questions to the founders, Pieter Roux and Pierre Le Riche:
A question to Pieter Roux: Considering the multiple customers that decided to invest in the CiMSO suite of software, what would you say was the most gratifying experience you had with a customer?
![CiMSO Business Solution Pieter Roux](https://www.cimso.com/wp-content/uploads/2020/10/PR-1.png)
Answer: “During the largest installation of the INNkeeper Software suite in Sabah Malaysia’s Sutera Harbour, we installed the software for one property that hosted 2 hotels (total of 1000 rooms), with 1 Marina, 2 Clubs, 5 Golf Resorts, 14 Restaurants and 2 Spas.
The installation required a single integrated solution with reservations, front-office, back-office, stock control, finance, housekeeping, 60 Point of Sales in the Restaurants and included a total of 312 administrative workstations.
![Sutera Harbour](https://www.cimso.com/wp-content/uploads/2020/10/sutera-harbour-2.png)
The most gratifying was when the developer at Sutera Harbour was able to close their books monthly each month within a few hours. That meant we exceeded our customer’s expectations.
Although the developer broke up this mega property and sold it off to other resorts, this was definitely at the top of my list for the most gratifying moment with a customer.”
![Featured image for “GOLFmanager – Refining Management & Elevating Operations”](https://www.cimso.com/wp-content/uploads/2024/06/side-view-man-grassy-golf-field.jpg)
GOLFmanager – Refining Management & Elevating Operations
![Featured image for “CiMSO Live 2024: Fostering Community, Shaping the Future.”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-live-namibia.jpg)
CiMSO Live 2024: Fostering Community, Shaping the Future.
![Featured image for “Bioaroma île Maurice Selects CiMSO ERP Software”](https://www.cimso.com/wp-content/uploads/2024/07/Bioaroma-ile-Maurice-selects-Cimso.jpg)
Bioaroma île Maurice Selects CiMSO ERP Software
![Featured image for “Claim Your Free POS License for Restaurant or Retail Establishment Before 1st October 2024!”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-pos-restaurant.jpg)
Claim Your Free POS License for Restaurant or Retail Establishment Before 1st October 2024!
![Featured image for “CLUBmanager | Elevating the Golf Club Experience”](https://www.cimso.com/wp-content/uploads/2024/07/cimso-golf-club-membership-uplifted.jpg)
CLUBmanager | Elevating the Golf Club Experience
![Featured image for “CiMSO Asia Celebrates Hiroshi Tai on Historic NCAA Championship Win”](https://www.cimso.com/wp-content/uploads/2024/06/Hiroshi-Tai-4.webp)
CiMSO Asia Celebrates Hiroshi Tai on Historic NCAA Championship Win
![Featured image for “Introducing KU Home @ Kasetsart University, Bangkok”](https://www.cimso.com/wp-content/uploads/2024/06/kasetsart-KU-Home-e1721068805563.jpg)
Introducing KU Home @ Kasetsart University, Bangkok
![Featured image for “DOCmanager: Streamlining Document Management”](https://www.cimso.com/wp-content/uploads/2024/06/DOCmanager-document-stack.jpg)
DOCmanager: Streamlining Document Management
![Featured image for “That’s a Wrap! | Indaba 24′: Insights, Opportunities & the State of SA Tourism”](https://www.cimso.com/wp-content/uploads/2024/06/1000010949.jpg)
That’s a Wrap! | Indaba 24′: Insights, Opportunities & the State of SA Tourism
![Featured image for “GOLFmanager: The Ultimate in Integrated Golf Estate Management Software”](https://www.cimso.com/wp-content/uploads/2024/06/back-view-male-golfer-swinging-golf-club.jpg)
GOLFmanager: The Ultimate in Integrated Golf Estate Management Software
![Featured image for “Africa’s Tourism Sector Revives with UN Tourism’s Strategic Priorities”](https://www.cimso.com/wp-content/uploads/2024/05/Africa_Tourism.jpg)
Africa’s Tourism Sector Revives with UN Tourism’s Strategic Priorities
![Featured image for “Positive Growth for SA Tourism”](https://www.cimso.com/wp-content/uploads/2024/05/SA-Tourism.jpg)