With so many software options in the hotel, resort and lodging space; what are the features your software must have in order to keep your business moving forward, increase productivity, effectiveness and efficiency?
Our Singapore Team has installed, trained and implemented CiMSO WORKSHOPmanager to Auto N Cars in Singapore.
From time to time I am asked how I see the industry in Southern Africa…
The Univision Group (including VRS) invested in CiMSO’s customer-centric ERP solution which integrates their 16 resorts to their Pretoria head-office and central reservations offices. The Head Office and first eight properties included as part of the 16 property roll-out for 2017 are:
Both the CiMSO Support agreement (LUSA) and the Service Level Agreement (LU&SLA) offers 24 hours per day, seven days per week support. The contracts specify severity levels and stipulate that only severity 1 & 2 issues, called mission-critical issues, will be supported 24 x 7, while severity 3 & 4 issues, non-mission-critical issues, will be serviced on weekdays during office hours.