Top 5 considerations for new Hotel and Lodging Software

Johan Marais From the Editors desk

When considering Hotel and Lodging Software, your decision will have a big impact on your business’s future. Your decision will have a clear and definable impact on the “track” you decide to take for your business and the following considerations will help you to make the best decision:

Get ready…here comes Generation Z!

Johan Marais From the Editors desk

Just when you thought you had millennials figured out, along comes Generation Z. According to research, they will make up 40% of all customers by 2020. They are born between the late 1990s and early 2010s and are the most ethnically diverse and digitally savvy generation in history. They travel an average of 29 days per year, enjoying sight-seeing which is typically off the “beaten” path.

CiMSO at the Thailand Hotel Association Conference

Johan Marais From the Editors desk

CiMSO’s Chief Information Officer, Andrew Marshall, addressed the Thailand Hotel Association in Bangkok on the solutions offered by CiMSO’s next-generation technology and how it improves service delivery and resolves operational challenges. He discussed how the hotel industry is fundamentally dissatisfied with the effectiveness of current fragmented technology options. By implementing customer-centric, next-generation systems, and by developing core competencies, the industry is able to improve customer service delivery.

Bulembu ministires

Building and serving CiMSO communities

Johan Marais From the Editors desk

At CiMSO, corporate responsibility is not only about our product, people, and values – it is embedded in our company culture. The value of giving matters to our employees, partners, and customers alike, knowing they are collaborating within a positive and inspiring environment with a culture of giving to the community.

Managing those complex changes at your property

Johan Marais From the Editors desk

When changing a Property Management Solution, one of the biggest challenges for a Hotel or Resort Manager is managing change throughout the organization. Staff need to accept and adopt the new processes and changes coming from a new system. Not all staff are the same and neither do all staff adopt the technology change in the same manner.