When considering Hotel and Lodging Software, your decision will have a big impact on your business’s future. Your decision will have a clear and definable impact on the “track” you decide to take for your business and the following considerations will help you to make the best decision:
Just when you thought you had millennials figured out, along comes Generation Z. According to research, they will make up 40% of all customers by 2020. They are born between the late 1990s and early 2010s and are the most ethnically diverse and digitally savvy generation in history. They travel an average of 29 days per year, enjoying sight-seeing which is typically off the “beaten” path.
CiMSO’s Chief Information Officer, Andrew Marshall, addressed the Thailand Hotel Association in Bangkok on the solutions offered by CiMSO’s next-generation technology and how it improves service delivery and resolves operational challenges. He discussed how the hotel industry is fundamentally dissatisfied with the effectiveness of current fragmented technology options. By implementing customer-centric, next-generation systems, and by developing core competencies, the industry is able to improve customer service delivery.
During June 2019 I was introduced to a humanoid robot called Pepper. Pepper gave a presentation to the audience and although continually moving around to “pay attention” to everything around it, it still came across as an “infant”… in my humble opinion.
At CiMSO, corporate responsibility is not only about our product, people, and values – it is embedded in our company culture. The value of giving matters to our employees, partners, and customers alike, knowing they are collaborating within a positive and inspiring environment with a culture of giving to the community.
In today’s changing world, when the USA or China sneezes, the rest of the world goes down with a cold.
This year the South African Government announced an increase in VAT of 1%. Although this is something that does not occur very often because of economics, political and finance reasons, your business software should be able to deal with these changes, quickly, efficiently and effectively.
When changing a Property Management Solution, one of the biggest challenges for a Hotel or Resort Manager is managing change throughout the organization. Staff need to accept and adopt the new processes and changes coming from a new system. Not all staff are the same and neither do all staff adopt the technology change in the same manner.
During January 2017, CiMSO launched its On-line Group Bookings portal for Hotel- and Resort Groups. In April 2017 the Namibia Wildlife Resorts (NWR) implemented the facility, allowing travel agents from across the world to do group bookings through CiMSO’s on-line group bookings portal.
Thailand is listed by UNWTO, the United Nations World Travel Organisation, as the 11th most popular destination for international tourism arrivals worldwide.