
Why quality management is critical
“Quality management indicators and processes are key tools necessary to ensure competitive tourism destinations” concluded the UNWTO Conference on Quality Management held June 2016 in Bucharest, Romania.

UNWTO’s focus on quality management in the tourism industry confirms CiMSO‘s fifteen-year drive towards excellent customer service delivery and quality management.
CiMSO defined (and copyrighted) the 7 Customer Service Perception Zones within which tourism destinations need to influence customer perceptions. We at CiMSO are continuously improving the CiMSO ERP software suite to provide users with quality management tools and indicators to secure favourable customer perception.
Please contact us should you require more information on CIMSO’s
ISO9001(3) compliant quality management system.

Tranquil Villa Resort goes live on CiMSO Software

Meet the team – Andrea Slabbert

Royale Marlothi Safari Lodge Embraces a New Era with CiMSO INNkeeper Software

Maximise Golf Course Revenue: How CiMSO’s Golf Software can help

Choosing a software partner for your Lodge, Hotel, Resort or Golf Club

Breaking Down Silos in the Hospitality and Golf Industry

Onguma Safari Camps Choose CiMSO INNkeeper Software for Exceptional Guest Experiences

Transform Your Golf Estate with CiMSO Software | Boost Efficiency and Member Experience

South African Tourism Board Appoints New Interim Board Chair and Members
