CiMSO’s INNterchange product empowered White Pearl Resort to interface their INNkeeper customer data platform and CRM to the Intelity application.

CiMSO’s Chief Information Officer, Andrew Marshall, addressed the Thailand Hotel Association in Bangkok on the solutions offered by CiMSO’s next-generation technology and how it improves service delivery and resolves operational challenges. He discussed how the hotel industry is fundamentally dissatisfied with the effectiveness of current fragmented technology options. By implementing customer-centric, next-generation systems, and by developing core competencies, the industry is able to improve customer service delivery.

INNterchange is a collection of API’s (application programming interfaces) which allows for data exchange between 3rd party applications, programs or devices, and the CiMSO data platform.

Divava Okavango Resort & Spa is where luxury and wilderness collide – where you can enjoy fine dining, be surrounded by elegance, style and wildlife – all at the same time.

Solitaire is an award-winning lodge nestled in the foothills of the rugged Rand Mountains. They offer activities, game viewing and great confectionery from their bakery, to ensure a most satisfying stay.

Xanadu Villas & Retreat exceeds all expectations for a tranquil and luxurious retreat. They have six villas surrounding a pool area and access to the ocean from each villa.

Le-Mirage is one of the most unique properties in the Sossuvlei area. Here you can enjoy nature drives, quad-bike tours and hot air balloon rides. End your day by indulging in treatments from the SPA.

Offering and maintaining expert service delivery in remote areas, African Extravaganza has three properties which offer 45 rooms and a guaranteed a great stay.

At CiMSO we strive to deliver both efficient and effective service to our clients – we keep a close eye on new support tools and ways to curb support expenses. CiMSO has for several years been using TeamViewer for online support. Due to TeamViewer’s ever-increasing cost and license limitations, CiMSO decided to evaluate an alternative tool called AnyDesk.