Introducing CIMSO

CIMSO was established in 1993 as a software development house serving the hospitality and service delivery industries. In 1996 CIMSO was first to market with an integrated hospitality management suite, INNkeeper 2, designed for the Microsoft® Windows 95® platform. In 1999 CIMSO released INNkeeper 3, its client server enterprise resource planning (ERP) solution for the hospitality industry. Since then the suite has grown exponentially with a current installed user base of 435 servers in 11 countries processing reservations for more than 63,937 PAX daily.

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Vision

Effective financial control and customer service delivery in the hospitality and service delivery industries.

Mission:

To develop, enhance and maintain customer centric, integrated management software to the international hospitality and service delivery industries.

Objectives:

To develop seamlessly integrated, next generation, customer centric business management software that satisfies the needs of the international hospitality and service delivery industries.
To extend and continuously enhance the functionality of the software.
To maintain an ISO 9001 (3) compliant quality assurance system for the development, distribution, implementation and on-going support of the software.
To establish, accredit and maintain a business partner network for the distribution, implementation and on-going support of the software.
To maintain our core values of integrity, professionalism, customer focus and the maintenance of quality assurance standards.