facial recognition

Biometrics security in Hospitality

Johan Marais Article

In the hospitality industry, certain inconveniences are unavoidable. There are many cases where guests have to linger endlessly at a check-in desk while documents are checked, passports are photocopied and details are verified just to find when they make their long walk to their room, their key card refuses to open the door.

Do mobile devices help me manage my property more effectively and improve customer service?

Johan Marais Questions from our customers

The request for mobile guest services on handheld devices such as smartphones and tablets is on the increase, and innovators are beginning to punt various services to the hospitality industry. Early adopters provide mixed responses…

la plume guesthouse

Joining CiMSO’s family – La Plume Guest House

Johan Marais Welcome to the family

La Plume is a 1902 Victorian homestead on a working ostrich, alfalfa and vine farm. Set in the tranquil Olifantsrivier Valley with spectacular views of the Swartberg mountains this 30 room, 4-star guesthouse are now using INNkeeper, STOCKmanager, POS and BACKoffice for finances.