CiMSO and next generation technology

CiMSO was established in 1993 and first to market with integrated hotel management software and PMS system for Windows in 1996, and an ERP hospitality software suite in 1999. Currently CiMSO has more than 628 data platforms with servers installed in 12 countries.

CiMSO's growth through values and quality

Intrinsic Value

» 12 Countries
» 57 Central Reservation Offices
» 384 Geographic synchronisers
» 648 CRM Database Servers
» 1,227 Touchscreen Points of Sale
» 8,048 Computer Users
» 87,366 PAX in beds per night

Value Proposition

» Next Generation Technology
» Customer Centric Design
» Seamless Software Integration
» Complete Financial Control
» Geographic Synchronisation
» Worldwide 24/7 Emergency Support
» Reduced Cost of Ownership

Quality Management

» IS090003 compliant Quality Management System
» PRINCE II Project Management Methodologies
» Syllabus based Training and Certification

CiMSO's main objectives

Vision

Effective financial control and customer service delivery in the hospitality and service delivery industries.

Mission

To develop, enhance and maintain customer centric, integrated management software for the international hospitality and service delivery industries.

Objectives

To develop seamlessly integrated, next generation, customer centric management software that satisfies the needs of the international hospitality and service delivery industries.
To extend and continuously enhance the functionality of the software.
To maintain an ISO90003 compliant quality management system for the development, distribution, implementation and on-going support of the software.
To establish, accredit and maintain a business partner network for the distribution, implementation and on-going support of the software.
To maintain our core values of integrity, professionalism, customer focus and the maintenance of quality assurance standards.