CiMSO and next generation technology


CiMSO was established in 1993 and first to market with integrated hotel management software and PMS system for Windows in 1996, and an ERP hospitality software suite in 1999. Currently CiMSO has more than 628 data platforms with servers installed in 12 countries.


CiMSO's growth through values and quality

Intrinsic Value

» 12 Countries
» 57 Central Reservation Offices
» 384 Geographic synchronisers
» 648 CRM Database Servers
» 1,227 Touchscreen Points of Sale
» 8,048 Computer Users
» 87,366 PAX in beds per night

Value Proposition

» Next Generation Technology
» Customer Centric Design
» Seamless Software Integration
» Complete Financial Control
» Geographic Synchronisation
» Worldwide 24/7 Emergency Support
» Reduced Cost of Ownership

Quality Management

» IS090003 compliant Quality Management System
» PRINCE II Project Management Methodologies
» Syllabus based Training and Certification


CiMSO's main objectives

Vision

Effective financial control and customer service delivery in the hospitality and service delivery industries.

Mission

To develop, enhance and maintain customer centric, integrated management software for the international hospitality and service delivery industries.

Objectives

  • To develop seamlessly integrated, next generation, customer centric management software that satisfies the needs of the international hospitality and service delivery industries.

  • To extend and continuously enhance the functionality of the software.

  • To maintain an ISO90003 compliant quality management system for the development, distribution, implementation and on-going support of the software.

  • To establish, accredit and maintain a business partner network for the distribution, implementation and on-going support of the software.

  • To maintain our core values of integrity, professionalism, customer focus and the maintenance of quality assurance standards.


What Customers Say about CiMSO

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28th May 2021

Why CiMSO customers are called “family”.

Why does CiMSO call their customers “family”? During a business trip to Namibia, CiMSO’s senior systems consultant was tested for
Cana Boutique Hotel, Bangkok, Thailand
20th Dec 2020

Cana Boutique Hotel, Bangkok, Thailand

CiMSO INNkeeper works really well with Siteminder for great online bookings. I use the software to manage my hotel, including
Sentosa Golf Club - Cimso
16th Dec 2020

Sentosa Golf Club, Singapore

Sentosa Golf Club awarded CiMSO Business Solutions the contract to upgrade our Club Management System (CMS) back in May 2018. 
KEY Computers Shelley Beach Kwa Zulu-Natal
11th Nov 2020

KEY Computers, Shelley Beach, Kwa Zulu-Natal

I have had the most amazing support from Hanle, George, Jason and Franc during a recent implementation with Jason really
Orchid Country Club, Singapore
3rd Aug 2020

Orchid Country Club, Singapore

I would like to thank you personally for the professional way you have assisted OCC during my tenure with the
Erindi Private Game Reserve Namibia
17th Jul 2020

Erindi Private Game Reserve, Namibia

Very few suppliers provide the effort and patience we have experienced with CiMSO. Ms Johlene Els
Port Edward Holiday Resort Kwa Zulu-Natal
15th Apr 2020

Port Edward Holiday Resort, KwaZulu Natal

I wish to forward to Lana, the CiMSO management and entire Board, my great appreciation in understanding and assistance during
Aquila Collection
9th Mar 2020

Aquila Collection, Western Cape

Thank you for always providing us with prompt service.  Ms Kaltooma Aruefdien
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11th Nov 2019

Wawielpark Holiday Resort, Klerksdorp – North West

I noticed that the installation went very quickly. We would like to thank Jason for his friendly and helpful service.
Royal Elephant Hotel & Conference Centre, Gauteng
15th Jul 2019

Royal Elephant Hotel & Conference Centre, Gauteng

We had help from George and Hanle. What an awesome team you have there. We would just like to bring