Comprehensive SPA and wellness management

SPA Configuration

  • User configurable treatments and packages linked to therapist and competencies

  • Treatment schedule integrated into medical conditions and dietary items databases

  • Treatment limitations with flash-off times for sequential treatment scheduling

  • Therapist competencies with integrated leave, public holiday and shift management

  • Venue configuration with restrictions on treatment types, patient occupancy and access times

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Bookings

  • Content rich bookings grid with configurable timeslots and available timeslot display

  • View bookings by client list, by venues and by therapists

  • Fast, intuitive scheduling of colour coded treatments

  • Auto allocation of colour coded booking statuses

  • Auto allocation of treatment flash-off times

  • Fast treatment package selection

  • Capture client notes and medical conditions linked to a booking

  • Seamless integration to the in-house guest list and booking packages facility in the INNkeeper lodging software

  • View client preferences, medical conditions, dietary requirements and treatment history

Transactions

  • Fast access to the client account via the integrated touch screen point of sale system

  • Process cash sales, debtors invoices, reversals and goods returned transactions

  • Fast receipting to slip printers and direct billing to active guest folios or membership accounts

  • Flexible discount by item or per entire bill with fast gratuity processing

  • Capture client nationality and head count demographics for marketing purposes

Payment

  • Process multiple payment types with interfaces directly to credit card terminals

  • Accept split payments using different payment types and multiple forex currencies

Cash and Revenue Control

  • Cash control with fast, multi-level, multi-currency cash up process and reconciliation

  • Extensive revenue audit facilities with detailed change log of specified user activities

Inventory (Stock) Control

  • Control Products (stock), Services, Charges, Recipes and Bill Of Material (BOM) items

  • Therapist consumption control via treatment recipes, with cost and revenue yield

  • Commission to therapists on treatments and specified product sales

Value Proposition

  • Next Generation technology delivers evolving and increasingly more efficient systems

  • Customer-centric design ensures improved client service delivery and satisfaction

  • Seamless integration offers real time financial and operational reporting

  • Complete financial control with peer review for transparency and accountability

  • Data synchronization provides centralised control for geo-distributed transaction points

  • Service Level Agreement (SLA) support with worldwide 24/7 emergency response

  • Reduced cost of ownership facilitates improved ROI and bottom line profit margins


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