Communications Programs

CIMSO communication programs seamlessly integrate the various communication technologies which are applied in daily work processes: Telephone calls, facsimiles and SMS are tracked to the appropriate customers and staff. A document management system provides a template repository and fast document search facility.

PhoneManager©

Telephone call billing & management

Extensive call database with call type & status management
Reporting console with status filters & expanded graphical reports
Different call unit measures
Caller PIN & account code control
User defined departments with different call charges & mark ups
Supports all PBX systems which deliver single line text download
Automated invoicing direct to customer, guest or staff account
Integrates seamlessly to INNkeeper, ClientManager, GolfManager and all the CIMSO server programs

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